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JP Morgan Notifies Users of Possible Customer Data Breach

Data Breach
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EDITOR NOTE: JP Morgan Chase notified customers last week of a data breach caused by a “website glitch” that possibly exposed millions of customers’ personal and financial information. In a note to its Chase mobile app and chase.com users, the bank wrote, “We learned of a technical issue here that may have mistakenly allowed another customer with similar personal information to see your account information on chase.com or in the Chase Mobile app, or receive your account statements.” This stunning screw-up from one of the biggest banks in the world perfectly illustrates the dangers of having access to your wealth online is. It is why so many prefer the security of physically holding non-CUSIP gold and silver in their portfolios. 

Banking and financial services major JP Morgan Chase last week notified their customers of a website glitch that exposed customers’ personal information. The bank said users of chase.com or the Chase Mobile app could see banking info and transactions of those with similar personal information.

“We learned of a technical issue here that may have mistakenly allowed another customer with similar personal information to see your account information on chase.com or in the Chase Mobile app, or receive your account statements,” the New York-based investment bank said.

Exposed customer data includes names, account balances, account numbers, and transaction details. The glitch was supposedly active for three weeks between May 24 and June 14, 2021.

Chase bank has stated, “We have found no indication that your information has been used inappropriately.” However, this does not necessarily mean that any data wasn’t breached.

This is why Chase bank is providing free credit monitoring services for one year. The investment bank also relinquished liability of customers in case fraudulent activities are carried out through their accounts. “You won’t be liable for any fraudulent activity on your Chase accounts that you promptly tell us about,” JP Morgan Chase said.

“We encourage you, as always, to review your account settings and transactions on chase.com, Chase Mobile and in monthly statements. Should you identify any inconsistencies and need assistance, please contact us at the number on your statement or on the back of your card.”

Before this, JP Morgan Chase was hit by a data breach of 83 million accounts, both household and small businesses in 2014. The breach was one of the biggest ever at the time. The bank also came into the limelight for security reasons last year when some phone calls between a Chase Bank call center employee and bank account holders may have been overheard by an unauthorized third party.

Original post from Tool Box

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