True Bullion LLC dba GSI Exchange, is committed to making the products and services offered through our website and mobile apps accessible to meet the needs of all our customers. We are striving to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0 Level AA. In order to measure our progress in meeting these requirements, our website and mobile apps will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, as well as other tools which may help us in providing the best accessibility possible to our customers.
GSI Exchange’s web accessibility initiative is an ongoing process, and we are committed to making continued improvements in the future. If you are a person with a visual impairment or other disability and would like to send us feedback about accessibility on GSI Exchange’s website or mobile apps, please contact us using one of the following methods:
• Email: [email protected] If you use this email address, please do not include your account or personal information. We take the security of our website, mobile apps, and your customer data seriously. If your feedback concerns your account, we ask that you communicate with us by calling us.
• Toll-Free Phone: (800) 474-9159. Our customer care center is open from 9:00 am to 5:00 pm, Monday through Friday (Eastern Time), and we have customer care representatives specially trained in assisting customers with accessibility matters.
• Facsimile: (561) 828-2828
• Mail: 4440 PGA Blvd #600 Palm Beach Gardens, FL 3341